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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jamar Baker

April 23, 2025

5  out of  5
rating by Jamar Baker
"Latonya is amazing"
We responded:
"We couldn’t agree more—Latonya truly is amazing! She is dedicated to providing exceptional service, and it’s so rewarding to see her hard work recognized."
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Jaa Alex

April 23, 2025

5  out of  5
rating by Jaa Alex
"I've been with the Holloway agency for quite some time and I always receive their excellent service.They are truly a community asset."
We responded:
"We are thrilled to hear that you've been with the Holloway Agency for quite some time and that our service has consistently met your expectations. Your recognition means the world to us and reinforces our commitment to being a reliable resource for our community. Thank you "
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Jeff Will

April 22, 2025

5  out of  5
rating by Jeff Will
"Great Customer Service A+ I brought an urgent coverage matter and got an expedited solution by Latonya Thanks again,"
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Essence Ayleah

April 22, 2025

5  out of  5
rating by Essence Ayleah
"Highly recommend my insurance agent and their team! Austin, my salesman, was super helpful and made the process easy. Great service all around!"
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Rosemarie Edwards

April 15, 2025

1  out of  5
rating by Rosemarie Edwards
"Austin contacted me 2 months ago and quoted me a price and when I switched my insurance to State Farm. The price that he quoted me went up by 400.00 within 1 month. I called several times to get in contact with Austin but he did not respond by phone to me.I have not made my 2nd payment yet but I’m so disappointed and upset because they cannot tell me why the quote Austin said I would be paying is not . I was paying lower with my previous insurance company. He ask me about putting tracker when he quote me but I indicate that I did want that option. My home insurance is with this company for over 20 years that is why I’m surprised at the huge difference and my insurance went up so quickly with no accident for my cars. I would be very wary of working with him because of what he quote me which was a lied.🤥 ."
We responded:
"Ms Rosemarie it appears you may not be aware of the changes to your billing. There was a change we reached out to inform you of the details and that we were working to correct an underwriting error but didn’t reach you. Austin has been out of the office and wasn’t made aware of this unfortunately until today but it appears you have been working closely with Ms Rhonda.He will be contacting you shortly as he didn’t intentionally misinform you on your rate. Your cars actually issued less than quoted and although we misunderstood your acceptance of Drive Safe and Save the changes can be made. There are changes you requested that may affect your overall plan that we are more than happy to review with you and modify if needed."
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Lou Ann Barton

April 7, 2025

5  out of  5
rating by Lou Ann Barton
"Very helpful and resourceful did everything to help and answer my questions to the best of her ability"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Valerie Kartwe

April 3, 2025

5  out of  5
rating by Valerie Kartwe
"Latonya was so amazing. I needed auto insurance quickly for my new car and she delivered with professionalism and urgency. I appreciated the clear communication. The process was easy and way less expensive than my current company. Top Notch!"
We responded:
"Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Latonya was able to assist you promptly and professionally in securing auto insurance for your new car. It's great to know that you found the process easy and affordable compared to your previous provider. Your kind words truly mean a lot to us and we will be sure to pass along your compliments to Latonya. Thank you for choosing us and we look forward to serving you again in the future!"
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Michael Hernandez

April 3, 2025

5  out of  5
rating by Michael Hernandez
"My husband and I had the pleasure of speaking with Brittany and I can honestly say it was one of the best guest experiences I’ve had. From the moment she got on the call, her energy was contagious, and she made us feel incredibly comfortable—like we were talking to a good friend rather than just handling insurance matters. Brittany truly embodied what State Farm stands for: professionalism, kindness, and genuine care for customers. She took the time to listen, answered all of our questions with clarity, and made sure we felt confident in our decisions. It’s rare to find someone who not only excels in their role but also brings such warmth and authenticity to the conversation. If this call was any reflection of State Farm’s commitment to being a “Good Neighbor,” she is absolutely living up to the expectations. Brittany is a shining example of what customer service should be: helpful, compassionate, and sincerely invested in the people she helps. Thank you, Brittany, for making the process easy and enjoyable. You are Amazing!"
We responded:
"Thank you so much for sharing your heartfelt experience with us! We are absolutely thrilled to hear that Brittany provided you and your husband with such a memorable and positive interaction. Her ability to combine professionalism with genuine care and warmth is truly commendable and reflects our core values at State Farm. We are incredibly proud to have Brittany on our team, and your kind words will certainly be shared with her. It's wonderful to know that she made you feel comfortable and confident throughout the process, embodying the "Good Neighbor" spirit we strive for. Thank you once again for your glowing review. We look forward to continuing to exceed your expectations in the future!"
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Stephanie Sims

April 3, 2025

5  out of  5
rating by Stephanie Sims
"Brittany was great with her customer service at State Farm. Please come and see her at State farm!!!"
We responded:
"Thank you for sharing your positive experience with us! We're delighted to hear that Brittany provided you with excellent customer service at State Farm. Your recommendation means a lot to us, and we are proud to have Brittany on our team. We hope to continue exceeding your expectations in the future. Thank you once again for your kind words!"
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Jaz Pryor

April 3, 2025

5  out of  5
rating by Jaz Pryor
"Nice meeting you Ali, I really appreciate your wonderful customer service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Antonio Britt

April 2, 2025

5  out of  5
rating by Antonio Britt
"Very good experience dealing with Latonya Murphy, very knowledgeable and a pleasure to deal with when I needed my home and vehicles insured. if u shopping for insurance make sure you go see her."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jackie

April 2, 2025

5  out of  5
rating by Jackie
"Spoke to Angela regarding some auto coverage and she was simply amazing!! Such a joy to speak to and overall a great help! Thanks again!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lydell Hickmon

April 1, 2025

5  out of  5
rating by Lydell Hickmon
"Brittany was very knowledgeable and answered all questions I had, she was great! Definitely would recommend her to friends and family"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Tammy Janey

March 26, 2025

5  out of  5
rating by Tammy Janey
"Alianna was so helpful !"
We responded:
"Thank you so much for your 5-star review! We're delighted to hear that Alianna was able to assist you and make your experience a positive one. We take great pride in our team members, and it's wonderful to know that Alianna's help made a difference. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again soon!"
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Jerald Miller

March 21, 2025

5  out of  5
rating by Jerald Miller
"The customer service representative was very helpful pleasant and informative. She answered all my questions and gave me the information I asked for. I will continue to use State Farm as my insurance company. Thank you"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jennifer Gresham

March 19, 2025

5  out of  5
rating by Jennifer Gresham
"Wonderful Service!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Valerie Madison

March 18, 2025

5  out of  5
rating by Valerie Madison
"Ms. Jackie was very helpful today 3/18/25 assisting me with an auto policy. She quoted me the best lowest price with full coverage. Thank you Ms. Jackie...."
We responded:
"Thank you so much for your kind words and for sharing your experience with us! We're delighted to hear that Ms. Jackie was able to assist you effectively with your auto policy on 3/18/25 and provide you with the best lowest price for full coverage. We truly appreciate your feedback and will pass along your gratitude to Ms. Jackie. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you once again!"
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Taz Smith

March 18, 2025

5  out of  5
rating by Taz Smith
"Absolutely love the service. Brittany Dollar was so helpful , kind , and considerate I will recommend this company to my friends."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our service. Brittany Dollar is indeed a valuable member of our team, and we're glad she could assist you so effectively. Your recommendation means a lot to us, and we look forward to serving you and your friends in the future. Thanks again!"
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Kelly Young

March 14, 2025

5  out of  5
rating by Kelly Young
"Have been with this office since 2017, very few issues. Great staff, they are their when you need them!"
We responded:
"Thank you for your loyalty and for sharing your experience with us! We're delighted to hear that you've had a positive experience with our office since 2017 and that our staff has been there for you when needed. Your satisfaction is very important to us, and we appreciate your continued trust. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you again for your kind words!"
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Stanley Tisinger

March 14, 2025

5  out of  5
rating by Stanley Tisinger
"Brittany was amazing she answered all my questions before i could ask. She gave me the best price and also convinced me to apply for life insurance im so thankful"
We responded:
"Thank you so much for your kind words and for taking the time to leave such a wonderful review! We are thrilled to hear that Brittany provided you with exceptional service and addressed all your questions. It's great to know that you felt confident in the information and options she provided, including the decision to apply for life insurance. Your satisfaction is our top priority, and we are grateful for your trust in us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again!"
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Amber

March 13, 2025

5  out of  5
rating by Amber
"I spoke with Latonya. She was extremely helpful. Told me about some discounts I could receive. Reviewed my account and made some recommendations. Professional and friendly."
We responded:
"Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Latonya was able to assist you effectively. It's great to know that she informed you about available discounts, reviewed your account, and made helpful recommendations. We strive to provide professional and friendly service, and we're glad to see those efforts reflected in your experience. If you have any further questions or need additional assistance, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again in the future!"
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man77map

March 3, 2025

5  out of  5
rating by man77map
"Fantastic service Ms. Johnson took her time and make sure that all my needs was taken care of and State Farm has reasonable rates for this crazy time of inflation"
We responded:
"Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic experience with Ms. Johnson. Our team is dedicated to providing personalized service and ensuring all your needs are met. We're also glad to know that you found our rates reasonable during these challenging times. Your feedback is greatly appreciated, and we look forward to continuing to serve you."
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Paulette Terrell

February 21, 2025

5  out of  5
rating by Paulette Terrell
"This agency is Professional they answers all Questions that you have and gives you info on things that you may need to know"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found our team professional and helpful. Our goal is to provide comprehensive and accurate information to meet your needs, and it's great to know that we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!"
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Q Drake

February 19, 2025

5  out of  5
rating by Q Drake
"Latonya was amazing as always ."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Latonya was amazing as always. We appreciate your continued support and look forward to serving you again soon. Best regards"
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Remero Mason

February 17, 2025

5  out of  5
rating by Remero Mason
"Excellent Agent"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."